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Working with Stakeholders LI article cover

Stakeholders 101: Tools to Manage the People Who Make or Break Your Project

1. Stakeholder Engagement Pyramid
This tool helps you get started. First you’ll identify your Core project team members, the ones you count on to do the heavy lifting of the project. Then you’ll consider who are Extended Contributors, those who will provide specific expertise or consulting, or hop on the project for just a portion. Finally, you’ll note the Informed folks, who aren’t working on the project and don’t have any direct influence, but are impacted and need to (or maybe just want to) know what’s going on.
2. Stakeholder Power Grid
Once you’ve identified your project stakeholders, if your project is complex or highly visible, take the next step with this tool and determine how you’ll work with each of them. Depending on the power a stakeholder has over the project, and their interest, you’ll want to either monitor them, keep them informed, keep them satisfied, or manage them closely. Here’s more detail on how this all works.
3. Stakeholder Communication Plan
Each of your stakeholder groups has different needs and desires regarding communication. How and what you share with them, and how you get information and updates from them, vary widely based on which group they fall in. See an example below, and check out the details to plan out what you’ll share, how you’ll share it, and how often.


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